Privacy Policy for Wealth Care Services
1. Introduction
Wealth Care Services (“we,” “us,” or “our”) is committed to protecting the privacy of our website visitors and clients. This Privacy Policy outlines how we collect, use, and safeguard personal and sensitive data in compliance with the Information Technology Act, 2000 (India) and the General Data Protection Regulation (GDPR) for our international users. By using our website, you consent to the data practices described in this policy.
2. Information we collect
We collect both personal and non-personal information.
- Personal and Sensitive Information: This may include, but is not limited to:
- Contact information: Name, email address, and phone number.
- Financial information: Your financial situation, investment experience, investment objectives, and other details necessary for our advisory services. This can include bank details and income information.
- Identification data: Details from documents like your PAN card or Aadhaar card for regulatory and Know Your Client (KYC) requirements.
- Non-Personal Information: We collect technical information automatically as you interact with our site, including:
- Device and usage data: Your IP address, browser type, device type, and the pages you visit on our site.
- Cookies: Small data files stored on your device to improve your experience and analyze site traffic. You have the right to disable cookies through your browser settings.
3. How and why we use your information
The information we collect is used for the following specific purposes:
- To provide and personalize services: To deliver our wealth management, retirement planning, and learning programs as requested by you.
- To fulfill legal and regulatory obligations: Including KYC requirements mandated by Indian law.
- To communicate with you: To respond to your inquiries, provide service updates, and send important information related to your account.
- For marketing and promotional purposes: We will only use your contact information for marketing with your explicit consent. You can opt out at any time.
- To improve our website: We use analytics to understand user behavior and enhance our online services.
- For research and analysis: To monitor trends and improve our services.
4. Disclosure of your data
We take your privacy seriously and will not sell or rent your personal information to third parties. We will only disclose your information to the following parties on a strict “need-to-know” basis:
- Affiliates and service providers: Companies and individuals who assist us in providing our services, such as cloud hosting providers, payment processors, and professional legal advisors.
- Regulatory or governmental bodies: We will disclose information if required by law or in response to a valid legal process.
- With your consent: We may share your information with other parties if you give us your explicit permission to do so, for example, to execute a transaction request.
5. Data security
We are committed to ensuring that your information is secure. We use reasonable technical, administrative, and physical safeguards to protect your data from unauthorized access, disclosure, or misuse. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
6. Data retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the data is no longer necessary, we will securely delete or anonymize it.
7. Your rights
Depending on your jurisdiction, you have certain rights regarding your personal data. These include:
- The right to be informed about the collection and use of your data.
- The right to request access to your personal information.
- The right to request correction of inaccurate data.
- The right to request the erasure of your personal data.
- The right to withdraw consent at any time for processing based on consent.
- The right to lodge a complaint with a supervisory authority.
8. Grievance redressal
If you have any questions or concerns regarding this Privacy Policy, or to exercise your data rights, you may contact our Grievance Officer:
- Name: [Name of the appointed Grievance Officer]
- Email: [Dedicated email for privacy inquiries]
9. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.
10. Links to other websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these other sites and encourage you to review their privacy policies.